At Palvi Agro, we are committed to delivering your orders in a safe, reliable, and timely manner. This Shipping & Delivery Policy explains our process, timelines, and other important details regarding the delivery of products purchased through our website.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is processed, you will receive a confirmation email or SMS with tracking details (if applicable).
2. Delivery Timelines
- Delivery timelines may vary depending on your location and product availability.
- Standard delivery is typically completed within 5–10 business days across India.
- For remote or rural areas, delivery may take longer.
Please note: Delivery timelines are estimates only and may be affected by factors beyond our control (courier delays, strikes, weather conditions, etc.).
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
- For bulk or customized orders, shipping charges may vary and will be communicated before dispatch.
4. Delivery Partners
- We partner with reputed courier and logistics companies to ensure secure and timely delivery.
- Depending on your location, delivery may be carried out by third-party logistics providers.
5. Tracking Your Order
- Once dispatched, you will receive a tracking number via email/SMS.
- You can track your shipment using the provided tracking link until it reaches your doorstep.
6. Delayed or Failed Deliveries
- In case of delays, we will notify you promptly.
- If the courier is unable to deliver due to incorrect address or unavailability of the recipient, the order may be returned to us. In such cases, re-delivery charges may apply.
7. International Shipping
- Currently, we do not offer international shipping. We deliver only within India.
8. Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with supporting photos/videos.
- We will work with you to resolve the issue through replacement, refund, or re-shipment as applicable.
9. Contact Us
For any questions or assistance regarding shipping and delivery, please contact us:
Palvi Agro
📍 Address: Codewalla, 1st Floor, B3, Cerebrum IT Park, Marigold Complex, Kalyani Nagar, Pune
📞 Telephone: 0 204 222 2222
📱 Mobile: +91 932 500 3938 / 771 180 4004
✉️ Email: sales@palviagro.co.in
🌐 Website: https://palviagro.co.in