Welcome to the Palvi Agro FAQ page! Here you’ll find answers to the most common questions about our products, ordering process, delivery, and more. If you don’t find what you’re looking for, feel free to contact us anytime.
1. About Palvi Agro
Q: What does Palvi Agro do?
A: We specialize in providing high-quality agricultural products, equipment, and solutions to support farmers, growers, and businesses across India.
Q: Where are you located?
A: Our office is based at Codewalla, 1st Floor, B3, Cerebrum IT Park, Marigold Complex, Kalyani Nagar, Pune.
2. Orders & Payments
Q: How can I place an order?
A: You can place an order directly through our website or contact our sales team at sales@palviagro.co.in or call us on +91 932 500 3938 / 771 180 4004.
Q: What payment methods do you accept?
A: We accept secure online payments through major debit/credit cards, net banking, UPI, and other available options at checkout.
Q: Can I cancel or modify my order?
A: Yes, orders can be cancelled or modified within 24 hours of placing the order, provided the product hasn’t been shipped yet.
3. Shipping & Delivery
Q: Do you deliver across India?
A: Yes, we deliver to most locations across India through trusted courier partners.
Q: How long does delivery take?
A: Standard delivery usually takes 5–10 business days, depending on your location. Remote areas may take a little longer.
Q: Do you offer international shipping?
A: Currently, we only deliver within India.
4. Returns & Refunds
Q: What is your return policy?
A: You can request a return within 7 days of delivery if the product is defective, damaged, or incorrect. Please ensure the product is unused and in its original packaging.
Q: How do I request a refund?
A: Simply email us at sales@palviagro.co.in with your order details and reason for the return. Once approved, we’ll process your refund within 7–10 business days.
Q: Who pays for return shipping?
A: If the return is due to our error (wrong, defective, or damaged product), we cover the shipping cost. Otherwise, customers may need to bear the return shipping charges.
5. Products & Support
Q: Are your products genuine and quality-tested?
A: Absolutely. We are committed to offering only genuine, high-quality products that meet industry standards.
Q: What if my product arrives damaged?
A: Please contact us within 48 hours of delivery with photos/videos of the damage. We will arrange a replacement or refund as per our policy.
Q: Do you provide customer support?
A: Yes! You can reach our support team by calling 0 204 222 2222 or emailing sales@palviagro.co.in.
6. Other Questions
Q: How can I contact Palvi Agro?
A: You can reach us at:
- 📞 Telephone: 0 204 222 2222
- 📱 Mobile: +91 932 500 3938 / 771 180 4004
- ✉️ Email: sales@palviagro.co.in
Q: Do you offer bulk orders or custom solutions?
A: Yes, we do! Please contact our sales team with your requirements, and we’ll be happy to assist.